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Change Requests

A change request describes a firewall change you intend to make: one or more rules, each with an action, sources, destinations, and services. When you save one, Connect evaluates it asynchronously against your organization's Boundaries (the policy guardrails configured in Connect) and sets the request's state:

StateMeaning
PendingSaved and awaiting evaluation.
PassThe request matched at least one Pass Boundary and no Fail Boundary.
FailThe request matched at least one Fail Boundary; stateReason lists them. (Saving rejects an invalid request outright; only Evaluate returns Fail for one.)
ReviewNo Pass or Fail Boundary matched, so the request needs manual review. Your organization can choose a different default for this case under Settings > Boundaries in Connect.
ErrorEvaluation could not complete.

The per-Boundary outcomes are in the request's results; a Boundary counts toward the verdict only when its isMatch is true. When no Pass or Fail Boundary matches, score is the highest score among the matched Score Boundaries; otherwise it is 0.

How a Boundary decides whether it matches a rule, and how the results combine, is explained under Boundaries.

The GraphQL API is served at https://graph.prod.firemon.cloud/graphql. Authenticate every request with the Authorization header (see Authentication). Your Connect user also needs change-request permissions. Listing needs permission to view firewall changes. Fetching one request by ID works for its creator, its last updater, or anyone who can request, approve, or view firewall changes in its project. Saving, evaluating, or deleting needs permission to request firewall changes.

The same operations are also available through the REST API.