KPI
KPI is the page Insights opens on. It reports a set of AI-written observations, a summary of your environment and risk, and the metrics you selected in All Metrics.
The selected device group scopes the whole page. The trend range scopes everything except the AI observations, which are fixed to their own windows.
The AI observations
Insights picks the metrics that moved worst and writes a short note on each. Selection is automatic: every metric is scored across four windows — a week, a month, six months, a year — and keeps its worst-scoring window. The score weighs the metric's importance, how far it moved as a percentage, and whether it sits worse than the median across FireMon customers. Recent movement counts for more than the same movement spread over a year.
They are written after each daily collection rather than on demand, so everyone at your company sees the same wording for the same device group. The trend range does not affect which metrics are picked.
The summary figures
| Group | What it reports |
|---|---|
| Environment | Total devices and total security rules, unused, redundant and shadowed rules, and rules added, removed and modified over the period |
| Complexity | The complexity score for the selected device group, and your most complex other device groups |
| Risk | Average SCI, and control failures split into critical, high, medium and low |
| Policy Planner | Ticket figures across all workflows, where Policy Planner is licensed |
Each figure carries its direction of travel over the period, colored against the metric's ideal direction. Metrics with no ideal direction are left uncolored. Rules added, removed and modified lead to Revision Analytics, which reports all three together.
Your selected metrics
The metrics reported here are the ones you selected in All Metrics, in the order you set there. KPI has no control for either. Until you choose, Insights uses a default set covering SCI, critical and high control failures, complexity, revision failures, recent changes and total rules.
Insights stores your selection and order against your user account rather than your browser, so two people at the same company can have different KPI pages. Both apply across every device group: switching groups changes the values, not which metrics appear.
Each metric reports either your percentile or its trend over the selected range. The percentile is the same figure All Metrics reports, not a second calculation. Benchmarking covers what it is measured against, and why the trend range does not move it.